Casey's General Stores, Inc

Here to Serve Our Communities

Updated on September 20, 2022 | March 20, 2020

Outside of a Casey's store with a sunset in the background

Note: Information accurate as of post date

Our purpose at Casey's is to make life better for communities and guests every day. We have made changes to shopping in our stores so that we can continue to serve our communities in the safest possible environment, both for our team members and for our guests. Our stores are open and we are working hard to keep the products you love available.

As recommendations from the CDC and other governing officials evolve, we will be proactive in making decisions to best protect our team members and guests. Though change will continue, we wanted to share with you some of the adjustments we've made recently to best serve our communities.

Enhanced Cleaning

In addition to being diligent with our standard cleaning protocols, we are increasing the frequency of cleaning food prep equipment, counters, restrooms, door handles, and fuel pumps, as well as other high-touch surfaces throughout our stores.

 

Changes to Prepared Food

We are still serving fresh-made pizza, though we have paused self-service for single slice pizza. Our team members are happy to serve guests slices of pizza.

Update: Self-service for single slice pizza is now reopen at most locations.

Carryout pizza is still available in all locations. Pizza delivery is available in many locations. We are asking our guests to pay online or in the app to reduce contact at checkout for pizza carryout and delivery.

A Casey's team member making Casey's made-from-scratch dough

We are still serving fresh-baked donuts, though we have paused self-service for items in the bakery case at this time. Our team members are happy to serve guests donuts, or you may purchase donuts that have already been packaged in boxes.

Update: Self-service for most items, including bakery items, is now available at most locations.

You can still find individually packaged sandwiches made fresh in the store, and made-to-order sandwiches are still available to order online. However, we have paused our made-to-order sandwich counter in the store.

Update: Made-to-order sandwiches are now available at the sandwich counter at most locations.

 

Changes to Self-Service Drinks and Ice Cream

We ask that our guests only use the disposable cups available in stores. We have paused our refillable cup program for both coffee and cold fountain drinks. We have paused our self-serve ice cream program at this time.

Update: Our refillable cup program and self-serve ice cream program are now available in most locations.

A man placing Casey's pizza boxes in the trunk of a car

Closed Seating Areas

We have removed seating from all of our stores and ask that all guests eat or drink outside of our stores.

Update: While we still encourage social distancing and eating outside when necessary, most locations now have their seating areas available.

 

Reduced Store Hours

At some locations we have reduced store hours to allow more time for cleaning, as well as to provide additional time for our team members to take care of their families.

You can always find a store's current hours online or in the Casey's app.

We continue to encourage our team members to stay home if they feel sick, or have family members who are sick.

Casey's Pepperoni Pizza and Cheesy Breadsticks

 


Thank You

As we face this crisis together, we may continue to make adjustments to the way you shop at Casey's in order to create a safer store for both our team members and you, our guests. We greatly appreciate your flexibility and patience as we navigate the changes in our world today so that we can continue to serve our communities through this difficult time.

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