Casey's General Stores, Inc

Hometown Happenings: Fast Pizza for Fast Runners

Updated on February 14, 2023 | November 12, 2018

3 Casey's Team Members standing in the kitchen

When Kim's food order for her son's cross country team dinner fell through at the last minute, she needed a quick solution. She called the Plattsmouth, Nebraska, Casey's and asked how soon they would be able to make 15 pizzas.

Jethro answered Kim's call just before 4:00 pm, and he let her know that they could have the pizzas ready in 40 minutes. Amazingly, this was only 10 minutes after her planned time to serve food to the team.

 

Casey's Teamwork

It was a team effort to get these pizzas done so quickly. One team member, Susan, was at the end of her shift, but she stayed an extra 20 minutes to get all of the dough ready. Team members Lewis and Jethro took over from there, prepping and baking the pizzas as fast as they could.

The last pizza was boxed and ready to go for Kim by 4:40 pm. She was relieved and grateful for the team's quick work.

Gif of Casey's pizza boxes stacking on top of each other

"I was notified eight minutes prior to my scheduled pick-up time by the other company that they couldn't complete my order," Kim said. "Without the willingness of the Casey's team members to make 15 pizzas in 45 minutes, the dinner for my son's cross country team would have been ruined. Casey's saved the day."

See how another amazing Casey's team member helped save a wedding during a massive blizzard!

 

Just Another Day on the Job

Susan, Jethro, and Lewis simply saw this as doing their job, not saving the day.

"That's what we're here for, customer service. That's just something that we do every day for our guests," said Jethro.

Susan agreed with Jethro, adding:

"We're surprised that this is seen as a special situation; we're just doing our job!"

Thank You!

Thank you to the Casey's team from Plattsmouth, Nebraska for helping Kim out of a tight spot. Your hard work and dedication to guests is appreciated by all!

 


HUNGRY?

Order some pizza for dinner tonight! Check out our current deals.

SEE PIZZA DEALS


 

© 2024 Casey's General Stores, Inc. All Rights Reserved.